How can we help?

Tell us what happened

Include your app version, device, and the steps that led to the problem.

Please don’t send passwords, login codes, payment details or planner backups.

Subscriptions and cancellation

You can manage a subscription even if you cannot open your planner. Deleting your Airy Planner account or uninstalling the app does not cancel a subscription.

Google Play

For a Google Play purchase, use the Google account that made the purchase, then select Airy Planner in your subscriptions.

Paddle

For a purchase billed by Paddle, use the Manage subscription link in your Paddle receipt. If you cannot find it, contact Paddle buyer support.